Our Client Services Representatives are trained to ask questions to find out the specific cause of any fit issues. They are educated on usual problem areas and can usually determine the exact cause of any fit issue within the span of a brief phone call.
We ask that our clients have the same level of commitment when requesting a remake due to fit issues, disclosing all known corrective areas by making notes, taking photos, and shooting video footage if necessary. The more information our design lab receives, the closer they will come to creating the one fit for your smile!
We offer a 100% Results Satisfaction Guarantee which allows us to remake or replace your veneers up to two(2) times, offering you the chance to re-send additional impressions, photos, videos, notes, and suggestions to our design lab to assist in getting the correct fit for your teeth - all at no additional cost to you!