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Challenge Smile Makeover NEW from Brighter Image Lab

Brighter Image Lab tackles a Challenge Smile Makeover

Crystal’s smile was a challenge smile makeover. We weren’t sure we could pull it off. Watch to find out if we can create Crystal a smile she can be proud of.

I’m Crystal Driggins, I’m a mother of three. I’m married, I’m a hairstylist, and I enjoyed being around people.

I’m typically, you know, a laughing person, very joyous, but I do find my little dark spots where I’m sad. When I do see myself in the mirror, when I’m alone, and I’m like okay this is not who you used to be.

I want to tell somebody my story and let them know to keep trying (for a challenge smile makeover), it’s out there.

It’s six o’clock in the morning. It’s been a while. I normally come in a little bit later because I work later.

This week we’re doing a challenge smile makeover that takes us all the way to the city of Philadelphia, on one of its toughest sides, and it makes sense because this is one of the toughest cases we’ve ever done.

The challenge smile makeover was so strong in this case that we actually turned it down twice, but this client was pretty persistent. We got an opening in our schedule and the next thing you know we’re flying to Philadelphia.

Go ahead and follow us through. Let’s see how this challenge smile makeover turns out. We think you’ll be pretty impressed.

Dallas Fort Worth is there, we’re going to Philadelphia. I’ve never been there.

Hey guys, we’re about five minutes from landing. We’re almost there and so the mornings going pretty well. They’ve got me sitting at the back of the plane, definitely kind of crazy, but at least we got on.

We’ll see how the rest of the day goes.

Hi my name’s Bil.

Hi Bil!

Now, I read your story, and we get it. We know what it’s like. People take chances, and then they put themselves last. You got three boys? I’m betting if something happened to one of your boys, you would work hard on getting in the solution earlier.

Absolutely.

And I can tell from looking at you light up like a Christmas tree when you talk about your kids. I hope you like your husband too. Is he a good guy?

I do! He is, he really is. It’s not, you know, it’s not easy with boys, and you know I was…My daddy’s always say to me, “Your job is to go to school, get good grades, and get out of my house.” And I say the same thing to them.

What happened to your tooth?

I don’t even really know how it got like this. What do I mean? I used to go to dentist regularly but I don’t really now because it’s so painful to go. Because they have to do all this so what I was
told is is that I had um like bone loss or something.

I’ve been in teeth whitening since 1999.

Wow.

I can tell you who’s got clean teeth and who doesn’t. It’s not self-inflicted. How’d you hear about me? How do you know about us?

I went online. I just kept looking up, scrolling and scrolling, and then I saw this girl’s video. She don’t, she was sitting at her vanity and she says, “I know you think that I’m not,” and she showed all her teeth. So then when she put on this thing, and I was like what the hell is that?  You know turning it up, making it bigger so I can see what she’s talking about, and it was you guys.

Of course, I got excited, I’m screaming a little bit. Everybody wants to know what the heck? You don’t mom, you know, whatever.

Let’s try and see what we can do? I say we just get started. I will tell you though, I have your impressions.

Thank God.

And they are the best impressions and you got two that were really good. Which is another reason why I was able to take a risk, because they’re both very consistent with each other.

You’re right, what I would tell people that they don’t understand, or they’ll know I think we might need to do better at is we’re designers. We just design it (challenge smile makeovers), and then the second thing is that they always start the job that we finish.

In other words they’re actually the contractor. There is a foundation pourer, you know, if you’re going to put a scaffold or framing or anything, if the foundation is out of whack, everything is going to be out of whack.

They don’t actually…

And it’s a responsibility that we share mutually, but it is definitely mutual. They don’t take enough time to give us a good impression, and they said…They just results in re-dos and delay times and stuff.

I would probably do better at explaining that a designer is only going to work off its foundation, and because we don’t guarantee a fit, I mean it was guaranteeing satisfaction. Yeah, we just don’t, but what we do tell them is we’ll keep working with them because once you design we take the a few hours to design (a challenge smile makeover).

Then we work with these really small measurements and stuff and they get tough. So, but  anyway you gave me a really good impression. We’re able to work real good on models. Boom.

They come like this.

My stomach hurts. I’m ok, but that’s what my sisters teeth look like. Just like that. Like I said, she, just her smiles looks just like that.

A lot of expectations go into this, but we’ll see.

Right, it’s okay.

Either way.

Wow.

Let’s open it up and see what it looks like. Let’s hope for the best.

Oh my God, I look like my sister.

Oh my God, is that good or bad?

It’s not bad at all. No, I have to show you my sister! Oh my gosh, it sounds like Chris, you look just like me. Oh my God, oh my God I gotta brush my teeth. Oh my God, I like it.

When they go from where the gum was to here, we have a natural smile, and they look perfect. I hope your sisters a good girl.

She, oh gosh, she really is.

There’s not anybody sitting in your chair is going to say those aren’t porcelain veneers. I hand
worked it so little bitty. In fact I don’t ever bring tools with me but I’ve got a drill today in case I can see one little imperfection and because it’s just there’s so little small margins.

Mm-hmm.

I did sharpen up the eye teeth for you…

That sounds good.

…and the reason being is because it’s kind of a trend.

I need my glasses cause I’m gonna feel like a star.

Oh, you gotta feel good.

I am, I do.

How long has it been since your son…hasn’t seen?

Oh my God, hey now!

What are you gonna say when they see mom’s teeth?

They think,”You’re crazy lady!” and be like sure am!

If they have any higher expectations they would have said it would have taken us cutting them, cutting them off.

Yeah, you really don’t know me yet. I’m not like that. Let me tell you something, I always say
when people say oh yeah that person did XYZ to me. In a way, yeah, you give away your power. You gave that person way too much, and I’m a firm believer of that.

If you allow somebody to bring you down that’s what you’re gonna do period. Because it is something that I believe in, ask for. I feel like my husband and my kids were like your crazy mother, you want to do that? Like, yeah, I needed to do it for me, you know?

Can I ask you something though? Because I think you know you’ve got all these features, you got a pretty big spirit. It’s anybody who knows you, and I’m just trying to be honest Crystal, it’s not fair. It’s not fair because you don’t get to be who you ought to be.

I know it’s going to take you your biggest exercise between now and the time you go, is to learn how to look at people and smile. I think another thing I’d like to tell people is we didn’t meet before today?

Right.

And I didn’t talk to you before?

No.

And you never tried these on?

No, not at all.

And we didn’t try them on before the camera?

Not at all. The first time we took them out brand new, this is it.

Then here in the light that we have now and I’m seeing them and they look like porcelain veneers.

Yeah.

I know whether or not we did. I know what I can be proud of, especially considering it’s probably the most challenging cases (challenge smile makeover) that we’ve done. Over here I think the conversation was we’ve already notified her that we’re just not going to be able to make the kind of job that we can put our name on.

Right and that’s somebody did convey that to me so you know what, I like that.

Then I think what happened is, a month later I get a phone call says, “Kenna, can you just send me whatever the hell’s in that bag, because if it’s 50% better than what I got now…”

I did, I asked I said please don’t hang up I need to you know, you need to hear this, I just need you to understand it. I, whatever you guys had I will try it.

Incredibly impressive look at them again.

I know! I’m just like wow. okay.

Can I hold it? I’m gonna show you something, because you’re seeing the light down. If you look it up and see what I see. Come to me.

I do.

I would like you hold your head up, and they look amazing!

They do! Oh my GOD! They do!

Why is always the best lighting in the men’s bathroom at the airport? We’re on our way back. It’s way late super late, but I can’t imagine it going any better. I had a really great time. We got some good pictures, I think. We took some good video and met a lady that was amazing.

After talking to her, I can tell that she’s spent a big portion of her life making sure that she does for people what we did for her. The lady I met today changed me. She made Philadelphia make an impression on me, and I’ll never forget Philadelphia. It’s one of the best cities in the country.

We saw some pretty cool places. We even got to see the Naval Shipyard, which is pretty cool. I will tell you, though, one of the things that we always feel like is light attracts light, and she’s just a good person to work with.

I always tell people that, you know, the smiles we make aren’t really to make them have amazing smiles. It’s just to make an amazing person when they’re smiling. I don’t know if the
video will catch it, but I know if you were in that room you’d go, wow! We just did something.

We did something good today. We came to Philadelphia to change the lady’s life. It was a super challenging case. I didn’t know if it was going to go, in fact we backed out twice and fortunately because some of our recent technology, we got a little bit of confidence and said well maybe it’ll
work now.

And we were we were right. I can’t wait to go to our team and say let’s let’s broaden the horizon. Let’s not just pick the easy ones, or the for sure ones. Hopefully every week you’ll see us do one more people that it changes their smile and their challenge smile makeover goes on to change their life.

And as this one paid off big time, and from what I’ve seen that was really amazed and I think she went home a different person. I think that spirit is going to be contagious, and I hope that it’s one of those things that brings good to her family.

Sometimes you have to work, and sometimes you get to work, and today I was glad to get to work. Any day that you think you made a difference, you count it as a good day.

Man I think today was a good day.

Philadelphia means a lot to me. I can see and feel why they call it the City of Brotherly Love. I’m always glad to see her be on the other side of the chair. For once it worked out pretty good. All in all, Philadelphia all I can do is thank you so much!

This challenge smile makeover happened in Philadelphia, Pennsylvania. We also hear stories from clients needing a challenge smile makeover in areas like: Pittsburgh, PA, Reading, PA, Trenton, NJ, Wilmington, DE, Allentown, PA, New York, NY, Baltimore, MD, Washington, DC, Harrisburg, PA, Hershey, PA, Lancaster, PA, York, PA, Alexandria, VA, Lebanon, PA, Hanover, PA, Stamford, CT, Bridgeport, CT, New Haven, CT, Long Island, NY, Atlantic City, NJ, Dover, DE, Vineland, NJ, Ocean City, NJ, Brick, NJ, Towson, MD, Wilkes-Barre, PA, and Scranton, PA

New Dental Veneers by Brighter Image Lab – Swiftest Smile Makeover Ever!

The problem with my mouth has like completely consumed me. My little girl, my seven year old, I even keep her at a distance so that she’s not up close and personal.

Before they started to get real bad, we used to be like real silly and laugh and now like I just don’t do that with her anymore.

I don’t want her to say, you know, why do your teeth look this way?

Hey guys, today we’re doing the fastest makeover we’ve ever done. We’ve done some pretty quick before, but we’ve never been on a time crunch.

It’s 2:45 Dallas time. We have young lady we’re doing a smile makeover for. Very bad teeth, very embarrassed to smile. She signed up a couple months ago and when she signed up to become our client, we said, “Hey, listen, we’ll actually do a little bit of a makeover for you and see if these fit and get some pictures if you want to.”

And she said that would make her confidence go through the roof. So with that, we offered it and then we got delayed, or she got delayed, and then we got rescheduled, or she got rescheduled and so it goes on and goes on.

Well, now, today we got a phone call that says listen, I can make a flight standby and we’re gonna see if we can’t do it. We have four hours to get this thing done. You’re gonna see me meet her. I’ve never met her before and she’s never met me but this is the kind of vlog I like.

One, it’s interesting. Two, it should be pretty rewarding, and I’ve just never had one go this fast.

How are you doing?

Good.

Bil Watson how you doing?

Good.

Nice to meet you. You ready?

Uh huh.

Let’s go. We’re on a time crunch, so we’re gonna make it. You nervous? How was your flight?

Long. It was a long way.

Seriously?

I’ve never flown before. It was nerve wracking.

We’re running for a big-time crunch, so we may have to interview a little bit in the truck.

OK.

If you don’t mind me asking, what do you do?

I am a manager at a restaurant.

Oh so you work your butt off

I do.

Like 24/7?

Absolutely.

They always ask, like, “Y’all know each other?” We don’t know each other do we?

Nope.

I’m guessing probably what you’ve done is just train yourself not to smile very much

Absolutely. I trained myself how to talk. I try not to show anything…

Nothing, just the bottom portion of your teeth?

That’s it. I don’t want people to get too close.

Can you tell me how long has it been? That’s what everyone’s gonna ask, “Well, how long’s her smile been bad?”

Over, probably over six years.

So it started around 18, or 16, or what year?

I mean little things and then…

Chipping, breaking, a bad…

Yup…

…tooth in the back hurt, and next thing you know you can’t go get it drilled out and you just wait and you go, “Oh my god, why is my other one bad? Oh when will this stop?”

And I wrote to so many companies and like, dentists and contests and you were the only ones…

Who would respond?

Yeah.

From what I understand…

And that’s the truth, I went I mean every day. I would wake up and get on the internet and look for stuff…

But just some kind of help?

Mm-hmm.

And everybody goes, “Oh it’s cosmetic.” Well having teeth that don’t embarrass you is like saying, “Oh, pants are accessories.” You know it’s like, “Really? I think everybody needs a pair of pants.”

I feel like you don’t really realize how important it is until don’t have it. Like you can’t do it.

Oh I didn’t realize that. Yeah you’re right. I’ve never heard it said that way. You’re right, like you know…

Once it’s taken away…

Once it’s gone it’s too late.

Yes.

If I were a dentist I would be offended that some little girl in Erie Pennsylvania has to get on a plane, fly to Dallas to get help. Tooth Decay is the most preventable disease on the planet like on the whole world there’s nothing more preventable than tooth decay.

People just aren’t educated they don’t know how it starts and so they don’t know how to stop it. And like, I think in your situation you told me if you can make it look better then I don’t care because I’m not in pain, I just need to look better.

Right.

And with that, that’s kind of what you gave us a footing. But in your situation, you’re a worker, you’re a hustler, you weren’t asking for anything. You just didn’t know of anything that you could actually, pay off.

Right.

And you said, “Listen, I’m gonna take any action I could get.” And they don’t know it on YouTube but would have done anything. You’re like, “Listen, I’m a worker I don’t care my daughter’s not going to get raised with a mother who doesn’t smile.”

Right.

And so I said if she’s a fighter I’ll be a fighter with her. I’m not going to let her fight by herself. And that’s why we picked it.

Now let me tell what we’re gonna do here. This little place should take about 40 minutes. It’s a little place called Drybar, they don’t do anything but styling.

Ok.

But they’re real cool at making people feel brand new.

You look amazing!

Thank you.

Looks cool. We got a little girl waiting to do some makeup on you, so it’s new.

All right.

I don’t know anything about that stuff. I hope you know the reason why I do that is I want them to go home feeling different. Not better, because everybody can do better. Everybody can do better. You go, “Oh, I could have worn a collar. Oh, I could have wore my stuff.”

I want them to feel different, and different means the world to me. I understand that they’re not the same.

Right. I’m starting to calm down a little bit more. I was nervous, yeah.

My smile has affected my life in every in every way of my life. It’s kept me from my friends. I’m always wondering if people are judging me. My little girl, my seven-year-old, I even keep her at a distance so that she’s not up close and personal. Because if I do smile, I got my hand up or my head down.

Holly this is fastest makeover we’ve ever done. You look amazing. I’m glad we stopped. We didn’t do color, we didn’t do cut. We just styled your hair, did a little makeup.

Yeah

Threw you in a t-shirt, and we’re trying to get you back to the airport.

Right.

You got some travels to do but when you get home I think you’re gonna have the still enough freshness about you because everything’s brand new.

I feel beautiful right now.

You’re gonna go, “Wow, I can’t wait to get in front of people!” I always tell people it’s not about your smile it’s about if they were smiling who would they be if something wasn’t holding them back? And I’m hoping you do that.

So without further ado, I won’t even put on gloves cause we’re in a hurry. I’m going to actually ask you to put these in. Ready?

Yes.

All right you start with this and…They have a cover. And you start with the top and then we’ll try the bottom. It looks amazing. You see it?

*gasps*

Can you see it?

Yeah. Wow!

See how much more that color is going to do for you?

Yeah.

Let’s go ahead and try the bottoms. We’re going to take that one out for a second.

Yeah, it’s messy.

Try the bottom one, see what it does. Let’s see how the bottom fits. Oh my God, that looks good!

Oh, wow!

What I want you to do is just try these on again, this time press them up and hold it for a few minutes. It looks so good, it’s unbelievable. What’ll happen is, you have a bite that’s so tight at the bottom that you have to seat these. I can tell you they look amazing.

Oh my gosh! They look really pretty!

They look great.

You’ve done your diet, you’ve got your energy, you’ve got clothes, you got makeup and you’ve got something that’s holding you back and it’s been so punishing to you that I’m under the opinion that you probably have 1/10 of the pictures you’re going to have with your little girl.

That’s like one of the first things I wanted to do was take a selfie.

Second thing you’re gonna do is take selfies. First thing you’re going to do is just learn to smile. I’m telling you you don’t know how, cause you’re scared to. You’re going to learn how to do it. What’s the number that you would do if you had it to do over again?

Not wait so long.

You wouldn’t have waited? How old is your little girl? Seven? And this is six years, so she’s six years of seeing her mom not smile?

Right.

You aren’t going to let that happen again?

No.

Whispered: I don’t think so either.

Yeah it’s not fair, it’s not fair. Not fair to her, not fair to you.

No.

How is this going to affect you with work?

I’m going to be more comfortable with my guests.

Just more you, right?

Smile, yeah, relax more, not be so serious.

Okay, that’s worth the whole trip wasn’t it?

Absolutely.

We we got a little behind, but if we didn’t do it it wasn’t gonna be done.

There’s dentists out there that’ll stay stay away from the internet because the impression is impossible. Were you scared of the impression? Was it too hard?

No.

So you just did it and sent them in?

I did it, yeah.

We got it done. And so t-shirt and stuff is all extra, you really came to get a smile?

Yeah.

I think we did it. We did what we said we were going to do.

He’s gonna take some pictures we’re gonna take one together and we’re gonna bolt all right? Ok! Boom, let’s do it!

…and being able to take like a selfie with my seven-year-old would be awesome!

Holly flew in from Erie, PA, but stories pour in from clients in areas like: Buffalo, NY, Cleveland, OH, Pittsburgh, PA, Columbus, OH, Toronto, ON, Hamilton, Ontario, Rochester, NY, Syracuse, NY, Akron, OH, Columbus, OH, Baltimore, MD, Washington, DC, Philadelphia, PA, New York, NY, Boston, MA, Hartford, CT, New Haven, CT, Providence, RI, Springfield, MA, Ottawa, QC, Montreal, Quebec, Manchester, NH, Allentown, PA, Atlantic City, NJ, Charleston, WV, Roanoke, VA, and Richmond, VA