Tag Archives: Philadelphia

Extreme Smile Makeover In Time for Mother’s Day and Wedding Photos

An Extreme Smile Makeover for Mother’s Day and a Daughter’s Wedding Saved

Watch this video about a mother who got the best birthday gift she could ask for. An extreme smile makeover that arrived in time for her daughter’s wedding.

Your smile is not a luxury. It’s a tool that helps you be you. Everything that we’re doing today is not a luxury, and a girl needs her stuff. I didn’t come here for a good story. It was a good story by itself, but when I see this I’m just like, “Where’s she been?”

Brighter Image Lab, this is Laurie.

Hello, this is Angela Pyle. I’ve lost a bunch of teeth. I have severe…

I was showing your your images to my director, and your impression, and he would really like to speak with you.

Angela, just so you know me, my name is Bil and I’m sorry that you’re in this situation. I’m not sure it can be done…

My daughter is getting married on Friday and…

A week from yesterday?

Yeah, and see the thing is, like, I don’t even want to be there you know if I can’t even…

I understand…

Because it’s so embarrassing. My teeth are so horrid, I don’t even want to talk to anybody.

Angela, this is a Matt. I’m with Brighter Image Lab.

Yes.

Hey listen, um, I was just talking to Bil. We’re probably not going to get it out in time for the last overnight FedEx, but he is willing to deliver them.

Thank you guys.

You…

I appreciate it. You have no idea how much this means to me. I mean, I can’t. I feel like I’m in a dream. That some one has taken the time to do something, and like it’s something you see happen to other peoples, but people I have, I’ve never ever experienced it. So thanks so much.

Seemed like you really took to heart my condition, and like really wanted to help. And, you know, wasn’t just a business to him. I knew then that Brighter Images was just so special compared to any other company I’d ever known.

There’s nice people and that you care even if you’re a stranger.

She ready for me?

I just hope this works. You know what? There’s always a chance somebody can drop the ball. But, I feel good about it.

I can’t tell you…On a few occasions of doing this job when they see themselves beautiful, everything changes. And it all starts with the smile, because that says I’m here, I’m in the game.

Well, it came at the perfect time because it has been a time like, you know I feel like throwing in the towel because you feel like you’re no help to anyone…

At least think about it.

Yeah.

You can. I bought a different set just in case, but I I did what I thought would be perfect. Which means from a side profile there’s not going to be as much of incession, but you’re gonna feel it.

Like it’s gonna go, you know, like…

Yeah.

Almost like how you put a cotton ring underneath your lip. You’re gonna go, but when you see it it should be amazing. It’s supposed to be perfect, but we have insurance. There one that’s thin, one’s thicker.

Here’s the thing, so I had zero hours to negotiate. There was no way, you weren’t in an area to really speak for yourself. You had that, if you had to get someone to help you, you’d probably get me and I would have said let’s go with what you know.

And so that’s what we did. I did the very best I could do it’s just going to be whether I made the right choices. But the make-up’s doing well for you, the hair is coming on, and…Very good. You guys do nails here too? Do not. They do them next door don’t they?

Yes, and they are very good.

Are they? Might need to go next door, unless you were gonna get it done anyway?

No.

You’re not dying for time are you?

No.

You’re gonna make it in time, because it brings it all together. Today, a lot of what people see and do is going to be nothing that you say. It’s gonna be all your expressions, and body language says everything. And you can’t have good body language without your hands. And in order to be able to see that you’ve come full circle, it’s worth us getting our hands done if you have the time.

You ready try these on?

Yeah.

I gotta ask you hard questions. The back teeth are they rooted really well or stable? Are they strong?

Pretty Much.

Wow. Perfect, then let’s do this bottom one. We’re almost there.

I can’t believe that I have teeth!

They feel way big?

They just feel odd I just get used to them.

In your whole life you’ve never seen your teeth move your lip out. It’s always been straight down, and so right now we’re bringing the lip we used for a lip instead of just something
that’s in front of you.

Right, I can’t even believe it.

It’s working.

I’m so happy, we’re making it work, I can’t believe it. I think you’re gonna see you’ve never…That you’ve probably never seen your smile this big. Let’s keep looking at it, if you don’t mind?

Okay.

Because you got to keep showing it. Let me see you? It looks so good!

Thank you!

You need to look, I mean I guess you’ve only seen them for a second. No one’s gonna believe
that you haven’t seen this before.

I haven’t and I guarantee I this is the first time I’ve ever met you in my life.

And we did it in five minutes.

And last Saturday’s the first time I ever talked to you. Yeah I can tell it’s…

You’re already talking in them?

It’s a huge difference.

Like there’s no…You don’t have much of a lisp?

First thing and…

Just a little bit, and you’ll get used to it, but you’re gonna be able to smile for wedding
pictures correct?

Yeah.

Can you look in that mirror and see if you can see them, like stand up? Tell me about the front lip. I’m so concerned about that because I took a big choice to bring those out.

Oh, I like it like that.

Boy, you don’t know how scary that is when you’ve got someone that you’re doing something for that you’ve never met.

Yeah, I’ll definitely have to watch this.

Yes.

Thank you.

You don’t owe me thanks, thank you!

Yeah, I have to hug you.

We’re going to get a picture in a minute, but I think we’re gonna go next door. So, we’re going to stay mic-ed up.

I’ve never had my nails done.

Never?

No. Never?

Never, ever.

Well, if you can take a compliment, I’m seeing one of the most striking individuals come together. The makeup and the hair and the strongness of your smile with it with a good square
look. Very, very striking for you.

It’s a testament of how much you care about your daughter. Like, I wish that she could have seen…

I can’t wait, I can’t wait. My mom’s coming in today too, and I can’t wait for her to see them. She’ll be so happy.

I have people tell me all the time, “Bill, when you left you should have done one thing for me.” What do you?..What did…What’d I do? I think it was…I’m not sharing responsibility. Tell me what you already knew. You tell me a couple of times to practice smiling. Please in the future tell people to smile more. It took me months to get ready to smile on something I could have done in a few hours.

Well you’ve rescinded back away from society, and you have to now take that step is to be back in front of it. Because the people that you represent deserve to be represented. Your little girl deserves to have her momma today.

I said I can come and sit on the pew, and I wasn’t going to go to the reception because of it.

You were gonna stay home from your baby girls wedding? All because you felt bad about the way you look. Mom’s showing up for the first time in a couple years. I wish, I wish that the circumstances hadn’t made us have to meet like we did, but if they’re going to exist and you
have they stand up and go nothing’s gonna hold me back.

Every once in a while get to see whether what you do matters, and I think what we did today matters. I think so.

Yes it matters, and like I said I can never thank you guys enough I know you say you don’t need to be I mean you have no idea how much it means.

I hope you feel like a good girl today.

I do.

Nails done, hair is done. There’s tons of stuff, and you’re gonna see some people.

Yes.

Today’s about you and your daughter, so we wanna bail out early. We want to get out of your way so you can go be you.

I just want to tell you when you talked about my smile…One of the first things I ever had said to me, one of the first churches that I went to there was an evangelist there. And at the end of the week when, I don’t know how your church pastor did it, but like he went to the back and people went out and would shake hands.

I always had the preacher of the back of the church.

And so when…

Boy, those were the good old days for you.

Yeah. When I came through, he shook my hand and he told me he said don’t ever lose your
smile.

And you lost it? But we got it back.

And, I mean, that was when I was 18 he told me.

That’s a trademark for you?

Not to ever lose my smile, and so you you gave it back to me today.

learn more at brighterimagelab.com

This extreme smile makeover was done in Kentucky, but we serve clients in: New York, Los Angeles, Chicago, Houston, Philadelphia, Phoenix, San Antonio, San Diego, Dallas, Fort Worth, San Jose, Austin, Jacksonville, Columbus, San Francisco, Charlotte, Seattle, Denver, El Paso, Washington D.C., Boston, Oklahoma City, Honolulu, Anchorage, Orlando, and any area in the U.S.

Challenge Smile Makeover NEW from Brighter Image Lab

Brighter Image Lab tackles a Challenge Smile Makeover

Crystal’s smile was a challenge smile makeover. We weren’t sure we could pull it off. Watch to find out if we can create Crystal a smile she can be proud of.

I’m Crystal Driggins, I’m a mother of three. I’m married, I’m a hairstylist, and I enjoyed being around people.

I’m typically, you know, a laughing person, very joyous, but I do find my little dark spots where I’m sad. When I do see myself in the mirror, when I’m alone, and I’m like okay this is not who you used to be.

I want to tell somebody my story and let them know to keep trying (for a challenge smile makeover), it’s out there.

It’s six o’clock in the morning. It’s been a while. I normally come in a little bit later because I work later.

This week we’re doing a challenge smile makeover that takes us all the way to the city of Philadelphia, on one of its toughest sides, and it makes sense because this is one of the toughest cases we’ve ever done.

The challenge smile makeover was so strong in this case that we actually turned it down twice, but this client was pretty persistent. We got an opening in our schedule and the next thing you know we’re flying to Philadelphia.

Go ahead and follow us through. Let’s see how this challenge smile makeover turns out. We think you’ll be pretty impressed.

Dallas Fort Worth is there, we’re going to Philadelphia. I’ve never been there.

Hey guys, we’re about five minutes from landing. We’re almost there and so the mornings going pretty well. They’ve got me sitting at the back of the plane, definitely kind of crazy, but at least we got on.

We’ll see how the rest of the day goes.

Hi my name’s Bil.

Hi Bil!

Now, I read your story, and we get it. We know what it’s like. People take chances, and then they put themselves last. You got three boys? I’m betting if something happened to one of your boys, you would work hard on getting in the solution earlier.

Absolutely.

And I can tell from looking at you light up like a Christmas tree when you talk about your kids. I hope you like your husband too. Is he a good guy?

I do! He is, he really is. It’s not, you know, it’s not easy with boys, and you know I was…My daddy’s always say to me, “Your job is to go to school, get good grades, and get out of my house.” And I say the same thing to them.

What happened to your tooth?

I don’t even really know how it got like this. What do I mean? I used to go to dentist regularly but I don’t really now because it’s so painful to go. Because they have to do all this so what I was
told is is that I had um like bone loss or something.

I’ve been in teeth whitening since 1999.

Wow.

I can tell you who’s got clean teeth and who doesn’t. It’s not self-inflicted. How’d you hear about me? How do you know about us?

I went online. I just kept looking up, scrolling and scrolling, and then I saw this girl’s video. She don’t, she was sitting at her vanity and she says, “I know you think that I’m not,” and she showed all her teeth. So then when she put on this thing, and I was like what the hell is that?  You know turning it up, making it bigger so I can see what she’s talking about, and it was you guys.

Of course, I got excited, I’m screaming a little bit. Everybody wants to know what the heck? You don’t mom, you know, whatever.

Let’s try and see what we can do? I say we just get started. I will tell you though, I have your impressions.

Thank God.

And they are the best impressions and you got two that were really good. Which is another reason why I was able to take a risk, because they’re both very consistent with each other.

You’re right, what I would tell people that they don’t understand, or they’ll know I think we might need to do better at is we’re designers. We just design it (challenge smile makeovers), and then the second thing is that they always start the job that we finish.

In other words they’re actually the contractor. There is a foundation pourer, you know, if you’re going to put a scaffold or framing or anything, if the foundation is out of whack, everything is going to be out of whack.

They don’t actually…

And it’s a responsibility that we share mutually, but it is definitely mutual. They don’t take enough time to give us a good impression, and they said…They just results in re-dos and delay times and stuff.

I would probably do better at explaining that a designer is only going to work off its foundation, and because we don’t guarantee a fit, I mean it was guaranteeing satisfaction. Yeah, we just don’t, but what we do tell them is we’ll keep working with them because once you design we take the a few hours to design (a challenge smile makeover).

Then we work with these really small measurements and stuff and they get tough. So, but  anyway you gave me a really good impression. We’re able to work real good on models. Boom.

They come like this.

My stomach hurts. I’m ok, but that’s what my sisters teeth look like. Just like that. Like I said, she, just her smiles looks just like that.

A lot of expectations go into this, but we’ll see.

Right, it’s okay.

Either way.

Wow.

Let’s open it up and see what it looks like. Let’s hope for the best.

Oh my God, I look like my sister.

Oh my God, is that good or bad?

It’s not bad at all. No, I have to show you my sister! Oh my gosh, it sounds like Chris, you look just like me. Oh my God, oh my God I gotta brush my teeth. Oh my God, I like it.

When they go from where the gum was to here, we have a natural smile, and they look perfect. I hope your sisters a good girl.

She, oh gosh, she really is.

There’s not anybody sitting in your chair is going to say those aren’t porcelain veneers. I hand
worked it so little bitty. In fact I don’t ever bring tools with me but I’ve got a drill today in case I can see one little imperfection and because it’s just there’s so little small margins.

Mm-hmm.

I did sharpen up the eye teeth for you…

That sounds good.

…and the reason being is because it’s kind of a trend.

I need my glasses cause I’m gonna feel like a star.

Oh, you gotta feel good.

I am, I do.

How long has it been since your son…hasn’t seen?

Oh my God, hey now!

What are you gonna say when they see mom’s teeth?

They think,”You’re crazy lady!” and be like sure am!

If they have any higher expectations they would have said it would have taken us cutting them, cutting them off.

Yeah, you really don’t know me yet. I’m not like that. Let me tell you something, I always say
when people say oh yeah that person did XYZ to me. In a way, yeah, you give away your power. You gave that person way too much, and I’m a firm believer of that.

If you allow somebody to bring you down that’s what you’re gonna do period. Because it is something that I believe in, ask for. I feel like my husband and my kids were like your crazy mother, you want to do that? Like, yeah, I needed to do it for me, you know?

Can I ask you something though? Because I think you know you’ve got all these features, you got a pretty big spirit. It’s anybody who knows you, and I’m just trying to be honest Crystal, it’s not fair. It’s not fair because you don’t get to be who you ought to be.

I know it’s going to take you your biggest exercise between now and the time you go, is to learn how to look at people and smile. I think another thing I’d like to tell people is we didn’t meet before today?

Right.

And I didn’t talk to you before?

No.

And you never tried these on?

No, not at all.

And we didn’t try them on before the camera?

Not at all. The first time we took them out brand new, this is it.

Then here in the light that we have now and I’m seeing them and they look like porcelain veneers.

Yeah.

I know whether or not we did. I know what I can be proud of, especially considering it’s probably the most challenging cases (challenge smile makeover) that we’ve done. Over here I think the conversation was we’ve already notified her that we’re just not going to be able to make the kind of job that we can put our name on.

Right and that’s somebody did convey that to me so you know what, I like that.

Then I think what happened is, a month later I get a phone call says, “Kenna, can you just send me whatever the hell’s in that bag, because if it’s 50% better than what I got now…”

I did, I asked I said please don’t hang up I need to you know, you need to hear this, I just need you to understand it. I, whatever you guys had I will try it.

Incredibly impressive look at them again.

I know! I’m just like wow. okay.

Can I hold it? I’m gonna show you something, because you’re seeing the light down. If you look it up and see what I see. Come to me.

I do.

I would like you hold your head up, and they look amazing!

They do! Oh my GOD! They do!

Why is always the best lighting in the men’s bathroom at the airport? We’re on our way back. It’s way late super late, but I can’t imagine it going any better. I had a really great time. We got some good pictures, I think. We took some good video and met a lady that was amazing.

After talking to her, I can tell that she’s spent a big portion of her life making sure that she does for people what we did for her. The lady I met today changed me. She made Philadelphia make an impression on me, and I’ll never forget Philadelphia. It’s one of the best cities in the country.

We saw some pretty cool places. We even got to see the Naval Shipyard, which is pretty cool. I will tell you, though, one of the things that we always feel like is light attracts light, and she’s just a good person to work with.

I always tell people that, you know, the smiles we make aren’t really to make them have amazing smiles. It’s just to make an amazing person when they’re smiling. I don’t know if the
video will catch it, but I know if you were in that room you’d go, wow! We just did something.

We did something good today. We came to Philadelphia to change the lady’s life. It was a super challenging case. I didn’t know if it was going to go, in fact we backed out twice and fortunately because some of our recent technology, we got a little bit of confidence and said well maybe it’ll
work now.

And we were we were right. I can’t wait to go to our team and say let’s let’s broaden the horizon. Let’s not just pick the easy ones, or the for sure ones. Hopefully every week you’ll see us do one more people that it changes their smile and their challenge smile makeover goes on to change their life.

And as this one paid off big time, and from what I’ve seen that was really amazed and I think she went home a different person. I think that spirit is going to be contagious, and I hope that it’s one of those things that brings good to her family.

Sometimes you have to work, and sometimes you get to work, and today I was glad to get to work. Any day that you think you made a difference, you count it as a good day.

Man I think today was a good day.

Philadelphia means a lot to me. I can see and feel why they call it the City of Brotherly Love. I’m always glad to see her be on the other side of the chair. For once it worked out pretty good. All in all, Philadelphia all I can do is thank you so much!

This challenge smile makeover happened in Philadelphia, Pennsylvania. We also hear stories from clients needing a challenge smile makeover in areas like: Pittsburgh, PA, Reading, PA, Trenton, NJ, Wilmington, DE, Allentown, PA, New York, NY, Baltimore, MD, Washington, DC, Harrisburg, PA, Hershey, PA, Lancaster, PA, York, PA, Alexandria, VA, Lebanon, PA, Hanover, PA, Stamford, CT, Bridgeport, CT, New Haven, CT, Long Island, NY, Atlantic City, NJ, Dover, DE, Vineland, NJ, Ocean City, NJ, Brick, NJ, Towson, MD, Wilkes-Barre, PA, and Scranton, PA