Contact Brighter Image Lab

PressOn Veneers™, BIL Veneers®, and IncrediBIL Veneers®, are removable, ultra-thin removable cosmetic veneers that simply snap over your existing smile, without the need for any waiting rooms or office visits.

Almost everyone is eligible for removable veneers. Our veneers are for cosmetic use only—they’re not designed to fix any smile issues, only to enhance your appearance. If you have a need that exceeds the look of your smile, you may not be a suitable candidate.

Click here for our Smile Assessment Quiz to use as a starting point.

Taking your own impressions is a new thing for most people. We give you enough material with your Impression Kit to try 3 times, so don't worry if you don't get it right the first time. Read the instructions and watch our videos to help.

Click here to visit our Impressions Page for more information and step-by-step video instructions. If you are still worried, call us and we will help talk you through it.

Visit our True Service Process Page for detailed information about the Lab Direct Process.

Generally we try to ship your Impression System same day or the following day. All systems are Priority Shipped and delivery usually takes 1-3 business days, depending on your location. Remember that we can’t start work on your new smile until we receive your usable impressions, so the sooner you send them in the sooner you will receive your completed veneers. Plan on the same 1-3 day window for Return Shipping. If we do not receive your impressions within three (3) months of your order, it will be considered abandoned, more information can be found in our Terms & Conditions. 

Once we’ve received usable impressions, Standard Processing takes about 30 Days. We also offer 14 Day Express Processing and 7 Day Ultra-Express Processing to move your order up in the design queue. However, these times are estimates, and subject to change – we do not guarantee delivery within any specific time frame.

We take every measure to ensure your veneers achieve a precise snap-fit before shipment. However, in approximately 12–15% of cases, adjustments may be necessary. When this occurs, we will remake your veneers— up to two (2) times, at no additional cost.

If an adjustment/remake is needed, we ask clients to share clear details—notes, photos, or videos—of any fit issues to help us achieve the best results. We also recommend calling our Client Services team for guidance before going through the impression process again. They can often identify the cause of any issues in just a quick call.

Follow these steps to start an Adjustment Claim:

1. Log into Your Account
2. Select My Orders or Recent Orders
3. Select View Order (beside/or below your order number)
4. Scroll down & select Submit Your Adjustment Request Here under the “Warranty Registration / Claims / Adjustment Requests” section
5. Complete each of the 3 Steps required and Submit 

Please Note: Due to the extensive time, craftsmanship, and high-quality materials involved in creating each custom veneer, all sales are final. We do not offer cancellations or refunds.

To maintain the longevity, durability, and appearance of your veneers, we always recommend removing them before eating or sleeping. However, many clients comfortably eat with them in place. If you choose to eat with the veneers in place, keep in mind they are cosmetic covers—opt for softer foods and cut items into small, manageable pieces. Avoid hard or chewy foods and always rinse your veneers thoroughly after eating.

While it’s best not to sleep in your veneers, we understand it may happen occasionally. Try to avoid it whenever possible.

To clean your veneers, we recommend putting them in our UltraSonic Cleaner with a cleaning/soaking tab (any generic brand will do). We do NOT recommend brushing your veneers with a toothbrush.

When not in use, store your veneers in their protective case. Avoid putting any excessive stress on them and remember—they are cosmetic covers, not a replacement for the function of natural teeth.

Our veneers wrap around existing teeth, and where teeth are missing, the veneer is solid to create the appearance of a full smile. They cover the front 8–10 "smile teeth," so any missing in the back won’t be covered. We have an Add-On you can add to your cart during checkout to Add Extra Teeth if you would prefer more coverage.

An "arch" refers to either the top or bottom row of teeth. Veneers are created per arch, and crafting both requires double the materials, time, and effort. From time to time, discounts may be offered when both arches are purchased together for a lower price. Make sure to sign up for our e-mails, as these special offers are only available to our subscribers.

You can find all updates on your order by logging into Your Account.

If you still need help: call, chat, or open a Support Ticket.

For any financing questions, you'll need to contact the finance company directly. You can visit their website at https://mscdevinc.com/ or e-mail them at help@mysmilepayments.com.

Many people choose our veneers over other solutions because they require no invasive procedures—no pain or recovery time. They’re also fully reversible. Some solutions mean permanently altering your smile, with no chance to change your mind afterwards. With our removable veneers, you can always choose other options later, if needed.

When it comes to other "snap-on veneers" —they may try to look like us, but no other company really comes close. Unlike our competition, which are usually made from thermoform melted plastic—our products are sold, serviced, designed, manufactured, and detailed right here in the USA – Never outsourced! Even the best knockoffs don’t match our quality, care, and craftsmanship. 

Click here to learn more about why you should choose Brighter Image Lab.

PressOn Veneers™, BIL Veneers®, and IncrediBIL Veneers® are cosmetic appliances designed exclusively to enhance the appearance of your smile. They are intended for aesthetic purposes only and are not designed to treat, repair, or replace your natural teeth.

If your needs go beyond cosmetic enhancement, removable veneers may not be the right solution for you. As a design and smile makeover lab only—we do not diagnose or treat any conditions.

Please Note: Due to the extensive time, craftsmanship, and high-quality materials involved in creating each custom veneer, all sales are final. We do not offer cancellations or refunds. For full details, please refer to our Terms & Conditions