​See Our True Service Process

Award Winning Client Services from Brighter Image Lab

The Brighter Image Lab True Service Process

The True Service Process has led to the creation of our award winning client services! Every case is given close attention to detail as we update our clients as to the status of their order. From shipping your initial system and receiving your impressions to designing and creating your custom product until it ships out to you, we are here to answer any questions you may have. We’re also here even after the sell with our client care team!

We invite you to roll your mouse over the image below to see an overview of our Lab Direct™ Process.

Making Custom Products

what all is involved

When you asked us to improve your life, really, what you’ve asked us to do is create a custom designed product for you. You have purchased custom design time & a lab process to make you a custom product that only fits your smile. Most jobs require designing your smile in 3D, using high quality materials to build your custom product, and a unique delivery method for your custom product. Explaining the process helps it all make sense.

The following is the average time spent making a custom made product. When you purchase Lab Direct, you’re actually paying for: 3D Design Time, 3D Processing, Lab Costs, & Account Supervision:

  • 3 Hours spent designing your product in 3D CAD Software.
  • 11 Hours spent printing your custom product on a 3D Printer.
  • 7 Hours spent in the lab processing & crafting your product.
  • 7 Hours spent in the lab fitting and polishing your product.
  • 3 Hours of time spent on data entry and customer service.

Throughout each step of the process your account status supervisor tracks the status of your custom made product and ensures quality controls are met or exceeded and that your custom product is shipped as soon as it is ready.

It takes up to a 15 member crew to design, process, and deliver each custom made product. This explains why once we begin, there are NO CASH REFUNDS. The alternative is to work with us as we remake your veneers up to two (2) times. If your satisfaction depends on you receiving your product within a specified amount of time, please, DO NOT BUY!

* Amounts of time listed are average for one cycle of the process. Amounts listed do not necessarily reflect actual time spent on your product.

Becoming Our Client

requires full commitment to Lab Direct™ Process

At anytime we work on 300 to 500 live cases that need our help. When you ordered your custom product, you committed to our Lab Direct™ Process. As soon your order was placed, our entire team of designers, lab technicians, and client service representatives began working on your order. An account supervisor has been assigned and will ensure your product is designed and delivered.

  • 85% of our clients are successfully completed on the first try
  • 15% of our clients require adjustments or a complete redesign

Please consider, once we start working on your case, there are NO CASH REFUNDS. Working together is required for complete satisfaction.

By becoming our client, you agree to our Lab Direct™ Process, which includes, but is not limited to the following:

  • Making, or even remaking a usable impression if needed.
  • Waiting 30 business days or more* to receive your product.
  • Smile Express™ is best effort*, not guaranteed 14 day delivery.
  • Sending the veneers back to our design lab**.
  • To sending pictures to aid in the design of your product.

In short – just be willing to work with us until you are satisfied and the job is completed.

* Cases designated as ‘sensitive’ may require more than 14 business days for Smile Express™ and 30 business days for normal processing to complete. ** 15% of cases require product to be sent back for adjustment or redesign. Should your product require adjustment or redesign, please include additional pictures and notes detailing what needs to be done to make the product fit your smile.

Step 1: Start by becoming a client online

Step 1: Start by becoming a client online

Step 2: We express you our Lab Direct Impression System

Step 2: We express you our Lab Direct Impression System

Step 3: Read our simple instructions and bite down on the impression trays. Return to our lab.

Step 3: Read our simple instructions and bite down on the impression trays. Return to our lab.

Step 4: Our Dental Lab will process your custom product and return it to your door.

Step 4: Our Dental Lab will process your custom product and return it to your door.

Now you have a custom contrivance with no dentist visit, no shots, no drilling, and no adhesives.

Now you have a custom contrivance with no dentist visit, no shots, no drilling, and no adhesives.

Removable ​Dental Veneers Online

Now Accepting New Clients

Special Pricing - Limited Time Only

  • Order your impression system below
  • Make and send impressions to our lab
  • Our lab makes & sends your veneers to you
  • Every veneer is custom made for you
  • Receive your custom veneers Lab Direct™
BIL Veneers Impression System by Brighter Image Lab
BIL Veneers Impression System by Brighter Image Lab

Now Accepting New Clients

Special Pricing - Limited Time Only

  • Order your impression system below
  • Make and send impressions to our lab
  • Our lab makes & sends your veneers to you
  • Every veneer is custom made for you
  • Receive your custom veneers Lab Direct™
Yes I'm asking to be accepted as a new client of Brighter Image Lab

YES, I'M ASKING TO BE ACCEPTED AS A NEW CLIENT OF BRIGHTER IMAGE LAB

I understand that the full price for Removable Veneers is substantially higher than the prices displayed on this site, and would like to take advantage of the 60% limited time special discounted pricing and only pay listed price plus $46 for the 3-way shipping and processing. I also understand that receiving this discount is contingent on my adherence to the Terms and Conditions linked below. I understand that each set of veneers are custom made for me, that available spots for new clients are limited. By ordering, I confirm I am fully committed to the process and I understand that any payment is non-cancelable and non-refundable and I confirm I have read and agree to all of the terms & conditions.

I understand that the full price for Removable Veneers is substantially higher than the prices displayed on this site, and would like to take advantage of the 60% limited time special discounted pricing and only pay listed price plus $46 for the 3-way shipping and processing. I also understand that receiving this discount is contingent on my adherence to the Terms and Conditions linked below. I understand that each set of veneers are custom made for me, that available spots for new clients are limited. By ordering, I confirm I am fully committed to the process and I understand that any payment is non-cancelable and non-refundable and I confirm I have read and agree to all of the terms & conditions.

Option 1: Press On Veneers
Press On Veneers, now available in three shades
The Original Press On Veneers

Press On Veneers Our classic, beautifully designed, 100% Digitally Processed, Removable Veneers. DDS Regular Price: $1989.00

Standard Press On Veneers include the following processes and procedures:

  • System w/ 3-Way Lab Direct Processing
  • 3D Dental Scanning
  • 3D Digital Design to limit av​g. thickness
  • Machine Buffed
  • Slimline Protective Metal Storage Case
  • Standard 30 Day Processing*
  • 90 Day Limited Warranty*

2 Half Payments of:

397.50

**

$

Full Payment of:

795.00

**

$

+3 WAY PROCESSING

** Price when paid by check

Option 2: BIL Veneers
BIL Veneers, now available in three shades
BIL Veneers - All New Signature Series

Bil Veneers: New for 2017- Our Master Crafted Veneers. Redesigned from the ground up to be Thinner, More Detailed, and Stronger than ever before. DDS Regular Price: $2450.00

Master Crafted BilVeneers includes all traditional Press On Veneers features plus:

  • Hand Fabricated Fine Detailing
  • Ultra HD Impression Scanning
  • Micron 4x Ultra-Thin Contouring
  • Pearl Polishing w​/ Hi-Gloss Finishing
  • Assigned Client Service Rep​.
  • Master Design​ w/ Ext​. Design Time
  • Designed w​/ Sure Fit Seal Technology

2 Half Payments of:

497.50

**

$

Full Payment of:

995.00

**

$

+3 WAY PROCESSING

** Price when paid by check

​Expedite Your Order With ​
​Add-Ons For Your Veneers

*Standard 30 Day Processing
Upgrade to 14 Day Smile Express

149

$


*Standard 90 Day Warranty
Add an Additional 2 Year Warranty

$

149

Master Crafted BilVeneers

*Standard 30 Day Processing
Upgrade to 14 Day Smile Express

149

$

Master Crafted BilVeneers

$

149

*Standard 90 Day Warranty
Add an Additional 2 Year Warranty

​Brighter Image Lab Real ​ Reviews

5.0
27
Brighter Image Lab Testimonial
First off let me say I've never been more interested & invested time into researching about my oral health. For the past 3 hours I've been searching affordable teeth whitening systems but Brighter Image is the one that catches my eye the most. I haven't even bought the product yet and I'm already satisfied.

Sue W

5.0
2018-08-21T12:19:32+00:00

Sue W

Brighter Image Lab Testimonial
First off let me say I've never been more interested & invested time into researching about my oral health. For the past 3 hours I've been searching affordable teeth whitening systems but Brighter Image is the one that catches my eye the most. I haven't even bought the product yet and I'm already satisfied.

3 Easy Steps Away From a New Smile Makeover
Lab Direct - No Dentist Visit

New Smile Makeover in 3 Easy Steps
Lab Direct - No Dentist Visit

Step 1: Order your impression online or by phone and receive our Lab Direct Impression System

Brighter Image Lab Impression System

Click to view more

Step 2: Using the Lab Direct Impression System, make impressions of your teeth by watching this detailed step-by-step video or calling one of our trained smile specialists for instructions.

Brighter Image Lab Making Impressions

Click to view more

Step 3: Receive your veneers and begin wearing them.


It's that simple! Get started now, order your veneers by clicking the button below.

Brighter Image Lab Dental Veneers

Click to view more

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